When it comes to accounting services and pricing, a frequently asked question we see is, “Should I charge if someone is late or a no show?” 

Here’s the scenario – 

An accountant has asked for advice, where they gave away a ‘1-hour free consultation’ to get new clients on board. However, sometimes the prospective clients are mucking them around and they’re doing no shows or showing up late. 

Without a doubt, we shouldn’t be giving consultations for free for anything near an hour. In addition, it goes for in-person meetings where you’ve got the added logistics such as traffic and things that can get in the way. 

There’s a few eSigning tools for accountants. We’ve been using eSigning since the very early days of Inspire. In 2013, we used DocuSign, which at the time was the gold standard and one of the first online signing providers.  About 4 or 5 years ago, we started to lose the love for DocuSign. They kept hitting us with quite extreme price rises from 60%, 70% to 80% increases per year so we had a suss with another couple of providers.