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Capacity

26/11/2025

Have Hard Conversations That Build Leadership

https://www.youtube.com/watch?v=BmSEE_PMqJM If there’s one lesson that stands out for every accounting firm leader, it’s this – learn to have the hard conversations. Whether it’s with a team member, a client or even yourself, the ability to face difficult topics head-on is one of the most valuable skills you can develop. When you avoid tough conversations,...

Capacity

21/11/2025

Test Before You Dive In: How to Get Real Value from New Tools

When it comes to introducing new systems or software into your firm, it pays to test before you dive in. Too many firm owners jump in excitedly, only to realise later that the tool doesn’t fit how their team actually works. A few simple tests up front can save you wasted time, unnecessary subscriptions and...

Capacity

18/11/2025

Future-Proof Your Accounting Firm with a Floating Team Member

If you want to future-proof your accounting firm, the best time to act isn’t when you’re short-staffed – it’s before that happens. Too many firms are just one resignation away from major disruption. Losing even one key team member can derail deadlines, stress your best people and impact client service. The solution is simple but...

Capacity

10/11/2025

Choose the Right Pricing Model for Your Firm’s Tools

https://www.youtube.com/watch?v=Fg3aVBGorK0When it comes to running an efficient accounting firm, one of the smartest financial decisions you can make is to choose the right pricing model for your software tools. Too often, firms sign up for new systems without understanding how the pricing actually works or whether it fits their workflow. Taking time to assess how you’re...

Growth

10/11/2025

Why Client Experience Is Your Secret Competitive Edge

https://www.youtube.com/watch?v=qb5jjX21UIU In a world where accounting firms use many of the same tools and systems, the real point of difference isn’t what you use – it’s how your clients experience working with you. You can have the best tech stack, the fastest processes and the cleanest reports, but if your clients don’t enjoy interacting with...

Capacity

05/11/2025

How to Handle Performance Issues with Authenticity and Impact

https://www.youtube.com/watch?v=GZKZwWoWosE Every accounting firm leader eventually faces it – a team member who isn’t performing as expected. Learning how to handle performance issues is one of the toughest but most important parts of running a high-performing firm. Whether it’s quality slipping, missed deadlines or disengagement creeping in, these challenges can quickly affect morale, workload and...

Capacity

04/11/2025

Team Values Alignment: How Authenticity Drives High Performance

https://www.youtube.com/watch?v=Ku1L9Nqigjo When was the last time you stopped to check on your team values alignment? It’s not about whether your team’s values are right or wrong – it’s about whether they truly line up with yours. Values drive performance. But real team values alignment isn’t about buzzwords on a wall. It’s about whether your people...

Growth

23/10/2025

Turn Your Webinar into Marketing Content That Keeps Working

https://www.youtube.com/watch?v=Gdcvz4YDFI4 If you’re an accounting firm owner looking to save time while growing your reach, it’s time to turn your webinar into marketing content. One single webinar can fuel weeks of consistent, high-quality marketing – without you having to create something new every day. At Inspire, we’ve proven this approach again and again. One focused...

Leverage Best in Class Tech

21/10/2025

Staying Connected and Celebrating Wins in Your Accounting Firm

https://www.youtube.com/watch?v=xvVMi7C5_iU When it comes to building a great accounting business, few things matter more than staying connected and celebrating wins as a team. Your people spend most of their week working together, so taking time to connect, reflect and celebrate what you’ve achieved keeps energy high and culture strong. While some people believe work relationships...

Capacity

21/10/2025

Lifeline on Retreats: The Fastest Way to Build Team Connection

https://www.youtube.com/watch?v=Yga6YC74Lbs When it comes to building genuine connection in your team, few activities go as deep as the Lifeline exercise. It’s one of the most powerful sessions we include at our Inspire team retreats – and it works because it gets people to share who they truly are. In just a few minutes, team members...

Capacity

20/10/2025

Escape the Hamster Wheel: Reconnect Your Accounting Team

If you’ve ever felt stuck in the grind of deadlines and constant busyness, you’re not alone. It’s time to escape the hamster wheel that so many accounting firm owners find themselves trapped in. You start strong in January, sprint through tax season and collapse in December – only to do it all again the following...

Growth

16/10/2025

Accounting Webinar Success: How We Filled Our Zoom Room

When the JobKeeper changes dropped, our team knew business owners needed answers fast. So we moved quickly – and it paid off. What followed became one of our biggest examples of accounting webinar success, showing just how powerful a timely, value-driven webinar can be. With help from our marketing team, we set up a session...

Capacity

15/10/2025

Manila Christmas Party Surprise: Creating a Stronger Team

https://www.youtube.com/watch?v=EOWIq3Ws7cY The Manila Christmas party surprise was one of the most memorable moments of the year at Inspire Accountants. What started as a simple year-end gathering for our Manila team turned into an unforgettable experience that strengthened connection, trust and culture across borders. Pulling off the Manila Christmas party surprise I didn’t tell the Manila...

Capacity

10/10/2025

Balancing Work and Fun: The Secret to a Successful Team Retreat

https://www.youtube.com/watch?v=D4nt6h9vDk8If you’re planning a team retreat, here’s a little warning – it can’t all be about work. To get real results, you need to find the right mix of balancing work and fun. When your retreat blends focus and relaxation, you’ll build stronger connections, recharge your team and return to the office with fresh energy....

Growth

10/10/2025

Webinar Strategy for Accountants: Simple Growth Plan

https://www.youtube.com/watch?v=7-QGwOrlap8 Since around 2013, we’ve used a simple webinar strategy for accountants at Inspire – and it’s still one of the most effective ways to attract clients, build trust and grow your firm. The best part? You don’t need a huge marketing budget, fancy slides or high-end gear. A clear plan, a great topic and...

Pricing

07/10/2025

Growing an Accounting Firm Client Base First

Back in the early days of Inspire, I was hungry for ideas on growing an accounting firm client base. I would go to every conference I could, soaking up insights on advisory services, estate planning, and all sorts of new offerings we could roll out. It sounded exciting. But here is the challenge, at the...

Growth

07/10/2025

Division 7A Webinar: Attract Better Clients with Smart Education

Many business owners struggle to understand Division 7A – and that’s exactly why hosting a Division 7A webinar is one of the best ways for accountants to attract high-value clients. Most people have only half the story, end up with big tax bills, and don’t know how to fix them. When you explain it clearly...

Growth

30/09/2025

Conquer Stage Fright: Speak with Confidence

https://www.youtube.com/watch?v=Xn5Qst0JBKQ Public speaking can be nerve-racking, even for experienced professionals. Webinars feel comfortable because you are behind a camera, but when it comes to stepping onto a stage in front of someone else’s audience, the butterflies can start. That is why learning to conquer stage fright is a powerful skill for accountants and advisers who...

Capacity

30/09/2025

Trimester Annual Planning for Accounting Firms

When it comes to annual planning, most firms default to four quarters. But there’s a better rhythm: trimester annual planning. Instead of four three-month quarters, you work in three four-month cycles – with built-in recovery time to review, reset, and celebrate. What Is Trimester Annual Planning? The concept comes from Daniel Priestley, author of Oversubscribed...

Growth

23/09/2025

How to Attract New Leads with Webinars

https://www.youtube.com/watch?v=ZUlHN7H2sV0 If you’re an accounting firm owner or sole practitioner, chances are you’ve asked yourself how to consistently attract new clients without relying only on word-of-mouth. The good news is there’s a proven way to attract leads with webinars. By running consistent sessions, you not only showcase your expertise but also build a personal brand...

Capacity

23/09/2025

Accounting Firm Salary System: Why It Matters

https://www.youtube.com/watch?v=JeeNjkvNFdo One of the trickiest conversations you will ever have as a firm owner is when a team member tells you they have had another offer, often for a lot more money. That is when having a clear accounting firm salary system matters most. Stick to Your Accounting Firm Salary System At Inspire, we run...

Capacity

22/09/2025

Aligning team goals for accounting firms

The real difference between a reactive firm and a high-performing one is how well you focus on aligning team goals – accounting firms are not just about deadlines and client deliverables. Getting this right before busy seasons like tax planning can transform your results. At Inspire, we have learned that the best way to keep...

Capacity

11/09/2025

Accounting Firm Staff Retention: Keep Your Team

Accounting firm staff retention is one of the biggest challenges today. If you’ve ever had that awkward conversation where a team member knocks on your door asking for a pay rise with no real reason behind it, you’ll know how uncomfortable it feels. You’re left thinking, “Do I give in because of the current job...

Growth

11/09/2025

Client Webinars for Accountants: Retain Clients

https://www.youtube.com/watch?v=mNR0GyWO6cc Client webinars for accountants are one of the most powerful ways to show clients everything you offer. Have you ever lost a client only to hear they went to another firm for something you already provided? It happens more often than you think – and the reason is simple: clients pigeonhole us. They assume...

Capacity

09/09/2025

Ignition Accounting Firm Billing: 5 Golden Rules

At Inspire, we’ve discovered that when it comes to running an accounting firm smoothly, two things matter most: processes and consistency. That’s why we rely on Ignition accounting firm billing to keep cash flow predictable, clients happy, and our practice on track. Ignition (formerly Practice Ignition) is a client engagement and billing platform for accountants....

Growth

08/09/2025

Client Meeting Framework for Accounting Firms

At Inspire, we’ve learned that having a client meeting framework in an accounting firm is one of the biggest differences between clients walking away overwhelmed… and clients thinking, “That was sensational value.” The framework you bring into the room shapes the outcomes you achieve. Two main ways to approach clients In our industry, there are...

Growth

03/09/2025

Shorten Sales Conversations with Webinars for Accountants

https://www.youtube.com/watch?v=pW-bYFjoAwQ One of the biggest advantages of webinars for accountants is how much time they save in the sales process. Instead of spending an hour answering the same questions, prospects arrive already educated. This means your sales conversations become shorter, sharper, and focused only on their specific needs. By using webinars for business growth, accountants...

Capacity

27/08/2025

Personal and Business Needs Review accounting framework

At Inspire, we use the Personal and Business Needs Review accounting framework (or PABNR, as we call it) to help uncover client needs in a structured way. This approach has completely changed how we deliver more value without overwhelming clients or ourselves. Now, don’t let the name put you off. The Personal and Business Needs...

Capacity

20/05/2025

Building Diamond Teams for Sustainable Growth

If you have heard me speak before, you would know I am a big fan of the concept of Diamond Teams. It is an idea that really clicked for us at Inspire and has made a huge difference in the way we have structured and scaled the firm. Traditionally, many firms operate with a flat...

Growth

20/05/2025

What a Well Implemented Price Increase Campaign Really Looks Like

Let’s talk about something that’s often seen as daunting in business but can actually be a massive opportunity: price increases. Done right, a well implemented price increase campaign can be incredibly financially rewarding. Now before you think I’m suggesting we start gouging clients, let me be crystal clear. That’s absolutely not what I’m about. I’m...

Growth

24/04/2025

How to grow your email list without overcomplicating it

Let’s be honest, building an email list doesn’t have to be this big complex beast. In fact, for most of us, it can start with a few simple steps using the tools you’ve already got. Some of you might already have a CRM system that can send emails. If that’s you, great. You’re halfway there....

Pricing

14/03/2025

Finding the Right Balance Between Clients and Services

When it comes to growing a business, particularly in the accounting industry, there is a fine balance between the number of clients you have and the number of services you offer. Understanding this balance can be the key to increasing profitability and long-term success. If you are just starting out, chances are you have a...

Capacity

27/02/2025

The Biggest Bottlenecks Holding Your Business Back – And How to Fix Them

The Biggest Bottlenecks Holding Your Business Back – And How to Fix Them Running a business isn’t just about getting clients and delivering great work. It’s about keeping the whole thing moving forward without burning yourself out. Too many business owners – myself included in the past – become the bottleneck in their own firm....

Capacity

25/02/2025

Mastering the art of family and business calendar planning

The Power of Planning – How a Simple Calendar Hack Can Transform Your Year I know we’re already a few weeks into the new calendar year, but I was reminded again recently of just how powerful planning things in advance can be. I was chatting with Roze, our marketing manager about how helpful it is...

Capacity, Leverage Best in Class Tech

10/01/2025

🎙️ Tired of crappy audio and awkward Zoom angles?

https://youtu.be/4NB7CVkpx5g I’ve shared my top tips and gear recommendations to level up your online meeting game—better audio, sharper video, and stronger connections. My recommended equipment: RODECaster Duo (recommended) https://amzn.to/4fQNnB9 Alternate RODE Audio Interface – https://amzn.to/4gPLUwo RODE Procaster Microphone: https://amzn.to/3DYW9jg RODE PSA1 Professional Studio boom arm: https://amzn.to/4fN4Hao RODE microphone shock mount: https://amzn.to/3Wd4rdO AKG K52 Closed-Back Headphones: https://amzn.to/4fR1p5Z

Capacity

10/12/2024

How a Simple Shift Transformed Our Team and Business

In 2020, Inspire faced a pivotal moment. With seven team members reporting directly to me, it was clear we needed a better structure. After some soul searching (and navigating COVID), we introduced the Diamond Team Structure. This approach not only improved my capacity and mindset but also created clear reporting lines, enabling sustainable growth for...

Capacity

28/11/2024

Discover this game-changing tool for SOP creation 🚀

Weve just found an incredible tool thats completely streamlined how we create SOPs (Standard Operating Procedures). Using AI, it transforms Loom videos into ready-to-go SOPs in seconds! Weve used it to build playbooks for roles across the team, and its been a huge time-saver as we onboard new team members.

Leverage Best in Class Tech

22/11/2024

When to start a leadership team in a small business

An accounting firm owner asked, Whens the right time to have a leadership team? We started ours when our team had nine team, with seven out of nine joining the leadership meetings. Using the EOS methodology, we held weekly sessions to tackle challenges, improve, and grow. Even if youre a small firm, start now. Gather...

Pricing

12/11/2024

Why Fixing Your Pricing & Process Comes Before Marketing

I often hear accounting firm owners say, I just need more clients. The solution they usually jump to is hiring a marketing consultant to drive traffic and boost sales. But heres the thing: before you spend money on consultants, you need to make sure your business is set up for success. Step one is simple:...

Capacity

06/11/2024

Is a $23 salad the secret to effortless weight loss

A $23 salad is the best value I’ve been ordering the same $23 salad for lunch almost every day for over a year, and it’s been one of the best decisions I’ve made! At first, my dad, whos a former chef, thought I was getting ripped off, but this simple habit has actually helped me...

Growth

14/10/2024

The secret weapon hiding on your accounting website

Hey there, let’s chat about something you might be overlooking on your website. It’s not the homepage, and it’s not the contact page. Nope, it’s the team page. Surprised? I was too when I found out. So, let’s get into why this often neglected page deserves a bit more love. First off, make sure you...

Leverage Best in Class Tech

04/04/2024

Do you BAMFAM?

Back in 2013, Ben Walker attended a sales seminar for accountants where they introduced this concept called BAMFAM, short for “Book A Meeting From A Meeting.” When you BAMFAM, it puts you in the driver’s seat of both sales and deliverables. It sets clear expectations for clients about when the next formal touchpoint will be....

Growth

26/01/2024

Don’t Send Proposals To Clients Without A Phone Call

One of the most significant advantages of a phone call is the opportunity it provides to establish a personal connection with your client. Unlike emails or text messages, a phone call allows you to convey your enthusiasm, passion, and sincerity directly. Your tone of voice and the ability to engage in real-time conversation can go...

Capacity, Leverage Best in Class Tech

17/01/2024

Streamline Your Client Meetings And Strategy Calls With Calendly

Managing your client meetings and strategy calls can be a juggling act. Coordinating schedules, sending emails back and forth, and playing phone tag can be time-consuming and frustrating. Calendly simplifies scheduling. It sets your availability and syncs with your calendar to ensure you’re never double-booked. 👍 📣 Join our vibrant Facebook Community and explore strategies to enhance...

Growth

17/01/2024

Conduct Surveys To Gather Feedback From Team Members

Conducting surveys to gather feedback from team members is an excellent way to gauge opinions, understand concerns, and collect valuable insights. ⭐ Clearly outline the goals of the survey, and determine what specific information or feedback you aim to gather from team members ⭐ Formulate clear, concise, and unbiased questions. Ensure that the questions are...

Leverage Best in Class Tech

14/12/2023

The Struggles of Offering Valuable Work For Free

In a world where people often expect free services, giving away valuable work can be tough. While it’s noble to share your skills and resources, it does come with challenges. Common challenges when providing free valuable services: Perceived Value The concept of “you get what you pay for” can lead some people to undervalue or...

Growth

30/11/2023

Mastering Effective Price Change Communication with Clients via Phone Calls

Utilise phone calls to provide a personalised touch when communicating price changes to clients. This direct form of communication allows for a more empathetic and tailored approach, acknowledging the client’s concerns and fostering a stronger connection. This enables businesses to address concerns promptly, offer solutions or alternatives, and demonstrate a commitment to meeting the client’s needs. By employing these...

Capacity

26/10/2023

Ben’s Struggles When He Started Inspire

https://youtu.be/Q3WtYGJz3XY Have a listen to the struggles Ben Walker faced as an Accounting Firm Owner when he first started Inspire in 2013, all the way to 2022 – 9 years later. Here’s what he said – I’ve broken Inspire into 3 different stages: Inspire 1.0 ($0-500k) Inspire 2.0 ($500k-1.5m) Inspire 3.0 ($1.5m-3m) Inspire 1.0 ($0-500k)...

Growth

05/10/2023

Don’t Force Accountants To Be Salespeople

https://youtu.be/edEyj3Urfrw Many accountants excel in their technical skills, but may not possess the same level of expertise in sales. We have learned the hard way that some of our accountants are naturally skilled in sales, while others may not be as inclined or proficient in this area. It has been a valuable lesson for us...

Growth

29/09/2023

Emotional Ups & Downs Of Business Building

https://youtu.be/hIeSfVmThXU Have a listen as Ben Walker talks about his challenges and breakthroughs as an Accounting Firm Owner Here’s what he said – Some of the feelings I’ve had throughout growing Inspire: Running on a hamster wheel with work, spinning but not going anywhere Not enjoying work Mental and physical health dwindling Strained personal relationships...

Capacity

Why You Need Clear Terms And Condidions - Feature Image

29/09/2023

Why You Need Clear Terms And Conditions

https://youtu.be/Q1ODOuYCtMc Your terms and conditions should support the “out of scope” work. We’ve had this wrong for a while, and it’s crucial to clearly define what’s included or not in the package, as well as how we handle price increases. So, we’ve taken note of the minimum CPI increase. We’ve even included clauses in our...

Leverage Best in Class Tech

20/09/2023

Training Your Team To Identify Great Clients

https://youtu.be/Qt-PS-LBUWk Have a listen to Ben’s talk on “Training Your Team To Identify Great Clients”, here’s what he said – The kind of clients we attract can differ based on how they come across our services. Oftentimes, when our top-notch clients suggest someone similar to themselves, the referrals tend to be of high quality. We...

Leverage Best in Class Tech

13/09/2023

The True Essence Of Sales For Accountants

https://youtu.be/0CWLWDMEoJA During the “Pricing & Profitability CPD Workshops” tour in Sydney, Melbourne, and Brisbane, Ben Walker, the Founder of Inspire Accountants and High-Performance Accountants, took the stage as a keynote speaker. The event, organized by Chartered Accountants and Ignition, provided a platform for Ben to share his valuable insights. Check out Ben’s talk about “The...

Growth

14/08/2023

The Benefits Of Monthly Recurring Revenue

https://youtu.be/7gwV5p4N708 Every month, we see a consistent inflow of recurring revenue which usually arrives a few days into the new month. Approximately half of our clients opt for credit card payments, while the remaining half who choose direct debit usually process their payments around the fourth or fifth day of the month. This approach directs...

Growth

18/07/2023

The Benefits Of Full Upfront Payment

https://youtu.be/7gwV5p4N708 We’ve adopted a policy where we request full payment upfront before starting any project, whether it’s catching up on taxes or setting up a monthly recurring service. The great thing about this policy is that it eliminates any outstanding debts or unpaid invoices. In fact, it has become such a natural part of our...

Growth

05/07/2023

How To Master Value-Based Pricing Strategies

https://youtu.be/HK8_aUU3l5c We believe it’s important to maintain fair pricing and treat people with respect. While we do have some leverage in the market, it doesn’t justify taking advantage of others or engaging in dishonest practices. Currently, our industry, like many others, is facing capacity challenges. Therefore, we need to be selective about the clients we...

Growth

29/06/2023

How To Ensure Profitability In Accounting Services

https://youtu.be/DpfRq6ELfoA We’ve never taken repricing for our clients so seriously this year. There’s a big reason for that. Our costs have been skyrocketing due to increasing wages, fluctuating exchange rates, and rising subscription fees over the past few years. Not only that, but we’ve noticed a few others in the industry raising their prices too...

Capacity, Leverage Best in Class Tech

29/06/2023

How Our Ignition Proposals Support Those In Need

https://www.youtube.com/shorts/otTFnPqygq4 B1G1 is a global giving initiative by Paul Dunn. There’s a way in ignition that allows us to incorporate various actions into our business operations. For example, when a client accepts a proposal through Ignition, we can use Zapier to connect and integrate different giving impacts. We have decided that each time an Ignition...

Capacity

20/06/2023

Admin Made Simple Ignition’s Time-Saving Features

https://youtu.be/mqB6XvVTZps We’ve heard a lot of people who’ve used Ignition or are considering it, have concerns with the merchant fees. We’ve been told within the next four months, ignition will be introducing a convenient button that allows you to pass on those merchant fees with just a simple click. Ignition is also scalable with the...

Capacity

30/05/2023

Sneak Peek Into Inspire 4.0

https://www.youtube.com/watch?v=dloxIOyMM9c In 2022, Inspire has achieved some incredible milestones worth celebrating: Inspire has been recognized as one of The Great Places to Work, securing the impressive #9 spot in our category for Australia. In September, our very own Ben published his book “Wealth for Life” Ben’s vision is to focus exclusively on VIP clients, whilst...

Growth

23/05/2023

The Secret Weapon For Our Business Growth

One of our secret weapons for our growth is none other than workshops and webinars! 🚀 These interactive online and in-person sessions have been an absolute game-changer for us. Our clients have gained invaluable knowledge, profound insights, and essential skills through these sessions, resulting in an organic boost to our growth. From 2020 to 2022,...

Capacity

Rude Awakening In 1st Year In Business Cover Image

19/05/2023

Rude Awakening In My 1st Year In Business

https://youtu.be/9V7FirU4cFE One of the big lessons Ben learned was after 9 months of running Inspire. He made the decision to sign a lease on a massive space in Newstead. Because it was a big cafe space, Ben ended up getting a liquor licence and even having a bar. Although it was initially enjoyable, the upfront...

Capacity

The Future Vision Of Inspire Accountants

11/05/2023

The Future Of Inspire Accountants

https://youtu.be/ZaSQLOKSUFI With Ben’s guidance and coaching, three partners are now leading their own business units within Inspire. The goal is to expand and establish three business units, each with a target revenue of approximately $4,500,000. This is all by using the same strategies and rhythms that have brought them this far. While continuing to work...

Capacity

My Vision To Make Accounting Great Again Cover Image

04/05/2023

Ben Walkers Vision with High Performance Accountants

To help a thousand firm owners create a high-performance accounting firm. To have a ripple effect on thousands of small businesses in Australia. To create firms where the founder loves coming to work – and joining their teams to create outcomes for their clients. The families and their communities work reasonably hours.– This might be...

Leverage Best in Class Tech

27/04/2023

Our Award-Winning Team

https://youtu.be/2iEZVyN9fvI In 2022, we were pleased and proud that our team got nominated as a finalist at the Accountants Daily Awards. The nominees are: Property Specialist of the Year Finalist – Gulshan Gupta New Partner of the Year Finalist – Rizal Ramzan Marketing Initiative – Marketing Team Mentor of the Year Finalist – Ben Walker...

Growth

17/04/2023

$1.6 Million To $3 Million In 2 Years

https://youtu.be/NmUfD715svk From April 2020 to June 2022, this timeframe was coined as “Inspire 3.0” which marked the period of transition where Ben Walker became the sole owner of Inspire. His primary objective during this period was to mentor and elevate three Senior Accountants to the positions of partners and senior managers. The ultimate goal was...

Leverage Best in Class Tech

10/04/2023

Lessons Learned From Building A Team

https://www.youtube.com/watch?v=dtZiYYpT54g Ben Walker, Founder of Inspire Accountants and High-Performance Accountants share the lessons he learned from building an A-team in the recent webinar called, “Creating a High Performing Accounting Firm”. Here’s what he said:- In terms of building teams, these are the lessons over the years: Inspire 1.0 – All the mistakes I made I...

Growth

04/04/2023

Learn From My Expensive Marketing Mistakes

https://youtu.be/o4fGdNi7MIc Ben Walker, Founder of Inspire Accountants and High-Performance Accountants shares about learning from his expensive marketing mistakes. Here’s what he said on the recent ‘Creating a High Performing Accounting Firm’ webinar – Marketing, this is an expensive one but one that definitely helps with growth. There are problems at different stages. Inspire 1.0...

Leverage Best in Class Tech

04/04/2023

Introducing High Performance Accountants

https://youtu.be/dZhyGV4gh_8 Ben Walker, Founder of Inspire Accountants and High Performance Accountants is introducing HPA as the newest program to growing a fun, super rewarding accounting firm that runs like clockwork. Here’s what he said on the recent ‘Creating a High Performing Accounting Firm’ webinar – We will be starting a group mentoring program that kicks...

Leverage Best in Class Tech

03/04/2023

Top Tech Tips For Your Accounting Firm

https://youtu.be/lGQSciasNa0 Having the best in class technology and an integrated tech stack is KEY when it comes to running a high performing accounting firm. This includes using cloud only software as well as cutting edge computers and audio visuals. Inspire’s Tech Stack Inspire has tried and tested different software throughout the growth of the...

Capacity

03/04/2023

Tips To Create A Crystal Clear Vision

https://youtu.be/SolfkKH9sHM Ben Walker, Founder of Inspire Accountants and High-Performance Accountants shares some tips that helped in creating a crystal-clear vision in the recent webinar called, “Creating a High Performing Accounting Firm”. Here’s what he said:- A 10-year business plan. A clear actionable roadmap for your firm, and this is out to 10 years. 10 years...

Capacity, Leverage Best in Class Tech

31/03/2023

Tech Struggles We Experienced At Inspire

Ben Walker, Founder of Inspire Accountants and High-Performance Accountants share his tech struggles during the early days at Inspire. Here’s what he said:- Inspire 1.0 The problem I had was using entry-level computers that we don’t update. Maybe we’re using the free or the light version of the software and you’re your own IT girl,...

Pricing

31/03/2023

Product Mistakes We Made At Inspire

https://www.youtube.com/watch?v=YRxVNZVusrc Ben Walker, Founder of Inspire Accountants and High-Performance Accountants share some product mistakes he made at Inspire in the recent webinar called, “Creating a High Performing Accounting Firm”. Here’s what he said:- Some of the things I struggled with along the different stages is, in Inspire 1.0, I did anything for anyone. I didn’t...

Capacity

31/03/2023

My Personal Story & Purpose With Accounting

https://youtu.be/ANSbfwq1Kts Ben Walker, Founder of Inspire Accountants and High-Performance Accountants share his personal story and his purpose with accounting in a recent webinar called, “Creating a High Performing Accounting Firm”. Here’s what he said:- As a child, I watched my grandfather build a business where he was able to step back in early retirement to...

Capacity

29/03/2023

My Business Lessons From Inspire 2.0

Ben Walker’s Business Lessons From Inspire 2.0 (July 2015 to March 2020) There were a lot of good times and lessons learned during Inspire 2.0 Inspire’s revenue grew from $426,000 to $1,6500,000 million and they went from 25 to 120 clients during that time. As the business owner, Ben was working crazy hours, cash flow...

Leverage Best in Class Tech

23/03/2023

How To Scale Your Sales Process

So, what do we put in place? Sales Process – It converts most of the clients you want to work with. If it’s converting all of them, that the price is probably not high enough and that there’s one thing that might be wrong. And if you’re not converting any, then it could be sales...

Leverage Best in Class Tech

09/02/2023

How To Build A Highly Effective Team

https://youtu.be/7e5A_WofH-A Have you ever experienced a really bad team culture where good team members don’t stick around and you find it extremely tough to find good people to join the team? Things that helped: 1. Coals To Diamonds Team Development Plan Inspire has created a Coals To Diamonds Team Development Plan that covers from Undergraduate...

Growth

08/02/2023

The Secret To Delivering Great Service

Are you constantly chasing your tail with work – never meeting ATO due dates, clients blowing up wondering where their job is at and always needing to work crazy hours to keep up? Things that helped: At Inspire, we have HPIs for every team member. A HPI is a High Performance Indicator, not KPIs. Every...

Pricing

08/02/2023

The Importance Of Your Product Ecosystem

Complimentary products such as bookkeeping and financial planning are just some of the things that have helped develop a clear product ecosystem. Complimentary products benefit a client because they are able to have a complete and remarkable experience in their financial world. Additionally, if bookkeeping and financial planning wasn’t offered, it is crucial that a...

Growth

08/02/2023

Creating A Marketing Machine In Your Firm

Creating a marketing machine is beneficial as it generates high-quality leads each week that fall within your target audience. It also aids in building relationships with prospects through education and value well before they become clients. In terms of assets, having a marketing plan and a good marketing calendar is crucial so you can map...

Leverage Best in Class Tech

How We Increased Our Profit Margin By 33% (Or More)

18/01/2023

Profit Margin Increased By 33% (Or More)

Hey there! I hope you’ve had a nice Christmas break, and have started the new year on the right foot! I have been feeling that we need to review our prices at inspire due to the way salaries, subscriptions, and other inputs to our business have been increasing over the last 24 months. At the...

Leverage Best in Class Tech

The Common Struggles When Growing A Firm - Image 1

13/01/2023

Growing A Firm Common Struggles

Growing a firm or starting out in business, there will be a lot of ups and downs. Ben Walker shares the common struggles he faced when growing his firm, Inspire Accountants. These common struggles can be the difference between a surviving and thriving firm. Here’s what he said – Inspire 1.0 I am wearing all...

Leverage Best in Class Tech

How We've Hired 3 Accountants In The Last 3 Weeks

21/11/2022

The Key To Finding And Hiring Accountants

It’s been extremely difficult in the last 12 months when it comes to finding and hiring accountants. We think that’s not a surprise, not only in the accounting industry but in ANY industry. We’ve just hired 3 accountants in the last 3 weeks! Hiring Accountants There are 4 ways that have worked well for us:...

Pricing

02/11/2022

Following Up Ethical Letters

A question we’ve been asked is, “How many times should Accountants be following up ethical letters?” If you’ve got the information and can start working with client, we wouldn’t give it any more than a few days till we accept the appointment and progress with the work. Ethical letters with most of the accounting organisations...

Pricing

31/10/2022

Are Accountants Letters for Banks Risky?

Firstly, there’s so much whingeing amongst accountants on signing accountants letters for banks or financial institutions, are accountants letters risky? We’re signing factual information for the clients knowing that we’ve got disclaimers. We’re not taking liability or guaranteeing anything’s going to happen, we’re just signing for the income of the client. Is the bank’s template...

Leverage Best in Class Tech

31/10/2022

Accounting Firms Giving Away Free Advice To Get Clients

Are you an accounting firm that’s giving away free accounting advice? I want to encourage you to stop, there is another way to do it. We made a change in the business in 2014 where we started charging for our sales. Prior to that, I’d meet with a client for about an hour, sometimes longer...

Leverage Best in Class Tech

31/10/2022

Accounting Services Pricing: Charging for No Show’s

https://youtu.be/-7aag3DGrjw When it comes to accounting services and pricing, a frequently asked question we see is, “Should I charge if someone is late or a no show?” Here’s the scenario – An accountant has asked for advice, where they gave away a ‘1-hour free consultation’ to get new clients on board. However, sometimes the prospective...

Capacity, Leverage Best in Class Tech

28/10/2022

eSigning Tools For Accountants

https://youtu.be/UMyE02syoW8 There’s a few eSigning tools for accountants. We’ve been using eSigning since the very early days of Inspire. In 2013, we used DocuSign, which at the time was the gold standard and one of the first online signing providers. About 4 or 5 years ago, we started to lose the love for DocuSign. They...

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