Utilise phone calls to provide a personalised touch when communicating price changes to clients. This direct form of communication allows for a more empathetic and tailored approach, acknowledging the client’s concerns and fostering a stronger connection.
This enables businesses to address concerns promptly, offer solutions or alternatives, and demonstrate a commitment to meeting the client’s needs.
By employing these strategies, businesses can navigate price adjustments with professionalism and maintain positive client rapport in the long run.
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