If you have heard me speak before, you would know I am a big fan of the concept of Diamond Teams. It is an idea that really clicked for us at Inspire and has made a huge difference in the way we have structured and scaled the firm. 

Traditionally, many firms operate with a flat structure. As the owner, you can find yourself managing six or seven people directly, which quickly becomes overwhelming. The Diamond Team structure offers a smarter alternative. Instead of stretching yourself thin, you create pods within the business. Think of it like building mini diamonds inside the organisation. 

Let me explain how it works. 

At the top of the diamond, you have yourself or a partner manager. Then, just below, you have a senior accountant or client manager. Each senior looks after around 50 clients. Supporting them is a junior accountant and a client service coordinator or administration assistant. This small but mighty team forms a full diamond shape, efficient, supported, and capable of delivering amazing service to clients. 

When we first implemented this structure, we were turning over around $1.65 million. Our strategy to grow from there was simple but powerful. We tripled the diamond. Each senior or manager would eventually grow into a partner manager role, and I would move from being the tip of one diamond to overseeing three diamonds, supporting the partner managers. 

The real magic of this structure is that everyone is working themselves out of their current role and into a new one. There is always somewhere to grow. It creates clear career pathways, ongoing motivation, and a stronger sense of purpose across the team.  

Of course, the structure alone is not enough. We combined it with a well thought out plan that included aspirational goals, clear achievements, and remuneration that matched the journey. When you have all of that lined up, you are not just building a firm, you are building a movement. 

And that is the power of a Diamond Team.