Conducting surveys to gather feedback from team members is an excellent way to gauge opinions, understand concerns, and collect valuable insights.

⭐ Clearly outline the goals of the survey, and determine what specific information or feedback you aim to gather from team members

⭐ Formulate clear, concise, and unbiased questions. Ensure that the questions are relevant to the survey objectives and are easy for team members to understand.

⭐ Consider whether responses should be anonymous to encourage honest feedback. Assure participants that their responses will be kept confidential to foster openness.

Conducting thorough analysis and acknowledging team feedback post-survey lays the foundation for actionable plans. Transparently communicating outcomes, and implementing changes, demonstrates the team’s valued input in decision-making processes.  

In a world where people often expect free services, giving away valuable work can be tough. While it’s noble to share your skills and resources, it does come with challenges.

Common challenges when providing free valuable services:

Perceived Value

The concept of “you get what you pay for” can lead some people to undervalue or question the quality of free services. Overcoming this perception and demonstrating the true value of your work can be a constant battle. 

Sustainability and Scalability

Free services can attract a large audience, but maintaining and scaling such services without proper funding or support can be unsustainable in the long run. This can lead to burnout or service discontinuation. 

Balancing Generosity and Self-Worth

There’s a fine line between being generous and undervaluing your own worth. Striking a balance between giving freely and valuing your contributions can be a personal and psychological challenge.

Despite the difficulties, many still offer free valuable work out of a desire to help and make a positive impact. The satisfaction of contributing to the greater good often outweighs the challenges.

Utilise phone calls to provide a personalised touch when communicating price changes to clients. This direct form of communication allows for a more empathetic and tailored approach, acknowledging the client’s concerns and fostering a stronger connection.

Have a listen as Ben Walker talks about his challenges and breakthroughs as an Accounting Firm Owner 

Here’s what he said – 

Some of the feelings I’ve had throughout growing Inspire: 

• Running on a hamster wheel with work, spinning but not going anywhere
• Not enjoying work
• Mental and physical health dwindling
• Strained personal relationships with friends, family, and wife 
• Wondering whether you made a mistake starting a firm and if it’s better to work for someone else
• Feeling like a slave to your firm,  it owns you. It dictates everything
• Feeling exhausted mentally and physically 

These are the challenges I’ve had over the years. 

I’m at a point now with Inspire where I’m creating a fun, and super rewarding accounting firm that runs like clockwork. 

Stuff still breaks, and bad things happen. 

Nothing’s perfect. 

But it’s way better than looking back over the last 10 years and going, “Wow, lucky the lease isn’t a noose around my neck.”

One of our secret weapons for our growth is none other than workshops and webinars! 🚀

These interactive online and in-person sessions have been an absolute game-changer for us.

Our clients have gained invaluable knowledge, profound insights, and essential skills through these sessions, resulting in an organic boost to our growth.

From 2020 to 2022, we have successfully delivered 76 sessions with over 2000 attendees.

If you’re looking for a turbo boost in your growth and sales, we highly recommend giving virtual engagements a try. 🙌